Privacy Policy

Last updated:

1. Introduction

Quimnarrskyx ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website quimnarrskyx.world or make a purchase from us.

This policy is designed to comply with the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and other applicable data protection laws.

2. Data Controller Information

The data controller responsible for your personal data is:

  • Company Name: Quimnarrskyx
  • Address: 35 Gordon Adams Rd, Kambalda East WA 6442, Australia
  • Email: supportcenter@quimnarrskyx.world

3. Information We Collect

3.1 Information You Provide

We collect information that you voluntarily provide when you:

  • Place an order (name, email address, phone number, shipping address, payment information)
  • Contact our customer support team
  • Subscribe to our newsletter
  • Fill out forms on our website

3.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookie data (see our Cookie Policy for details)

4. Lawful Collection and Use of Personal Information

We collect, hold, use, and disclose personal information only where reasonably necessary for our business activities and in accordance with applicable privacy law.

  • Order Fulfilment: To process orders, deliver products, and provide customer support
  • Business Operations: For fraud prevention, security, service quality, and record keeping
  • Consent-Based Activities: For direct marketing and non-essential cookies where you have provided consent
  • Legal Compliance: To meet legal, tax, accounting, and regulatory obligations

5. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your order status
  • Provide customer support and respond to inquiries
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

6. Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Payment processors, shipping companies, and IT service providers who assist in operating our business
  • Legal Authorities: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

7. Overseas Disclosure

Some service providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with Australian privacy requirements.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal, accounting, and reporting requirements
  • Resolve disputes and enforce our agreements

Generally, we retain customer data for a period of 7 years after your last transaction for legal and accounting purposes.

9. Your Privacy Rights

You may request access to personal information we hold about you, and request correction where it is inaccurate, out of date, incomplete, irrelevant, or misleading. You may also request that we stop direct marketing communications at any time.

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request corrections to your personal information
  • Direct Marketing Opt-Out: Unsubscribe from marketing messages at any time
  • Complaint: Make a privacy complaint if you believe your information has been handled improperly

To exercise any of these rights, please contact us at supportcenter@quimnarrskyx.world.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit using SSL/TLS technology
  • Secure storage of data with access controls
  • Regular security assessments and updates
  • Staff training on data protection practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure.

11. Data Breach Response

Where required, we will respond to eligible data breaches in line with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth), including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where applicable.

12. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: supportcenter@quimnarrskyx.world
  • Address: 35 Gordon Adams Rd, Kambalda East WA 6442, Australia

15. Complaints and Regulatory Contact

If you believe we have breached the Australian Privacy Principles, please contact us first so we can investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.